Frequently Asked Questions
Starting therapy naturally comes with questions. Here are answers to some of the ones we hear most often. If you don't see yours here, we're always happy to help.
Why do you only offer telehealth?
All therapy sessions are conducted virtually through a secure, HIPAA-compliant telehealth platform. While many people are unsure about teletherapy at first, research consistently shows that virtual therapy is just as effective as in-person therapy for many concerns.
Telehealth also offers greater flexibility, eliminates travel time, and allows many clients to participate from the comfort of their own home. During your consultation, we'll discuss whether virtual therapy is likely to be a good fit for your needs.
What can I expect during the first few sessions?
The first few sessions are about getting to know you—not rushing toward solutions. We'll explore what's bringing you to therapy, your goals, and the experiences that have shaped you.
Therapy at Modern Therapy Madison is designed to feel like a collaborative conversation.
Together, we'll identify what feels most helpful in the moment, whether that's gaining insight, learning practical strategies, processing emotions, or developing new ways of approaching life's challenges.
How do I know if therapy is working?
Therapy looks different for everyone. For some people, progress means feeling less anxious. For others, it means responding differently to stress, communicating more effectively, or understanding themselves in new ways.
Throughout therapy, we'll regularly revisit your goals and adjust our work together to make sure therapy continues to meet your needs.
How long will I be in therapy?
The length of therapy depends on your goals, your concerns, and what feels most helpful for you. Some clients come to therapy for support through a specific life transition, while others choose to continue longer as they work toward deeper or ongoing goals.
We'll regularly check in about your progress and collaborate on a plan that continues to support your needs.
Do you accept insurance?
Yes. Modern Therapy Madison is in-network with several major insurance plans.
For the most up-to-date information about accepted insurance plans, session fees, billing, and practice policies, please visit the Fees & Insurance page.
Because insurance coverage varies by plan, we also encourage you to verify your mental health benefits, deductible, copay, and coinsurance directly with your insurance provider before your first appointment.
What if I'm not sure therapy is right for me?
That's exactly what the consultation is for.
Starting therapy is a big decision, and it's okay to have questions. A consultation gives us an opportunity to talk about what you're looking for, answer your questions, and determine whether it feels like a good fit to work together.
What's the best way to reach you?
The easiest way to get in touch is through the contact form on our website or by email. Because sessions are held throughout the day, phone calls may not always be returned immediately, but we'll respond as soon as we're able.
Modern Therapy Madison is not a crisis service. If you're experiencing a mental health emergency, call 911, go to your nearest emergency department, or call or text 988 to reach the Suicide & Crisis Lifeline.